Privacy Policy

Primano Global Limited Privacy Policy

Effective Date: Last Updated 15th May 2026

Primano Global Limited (“Primano”, “Company”, “we”, “our”, or “us”) is committed to protecting the privacy and confidentiality of personal information collected through our website, digital platforms, and business operations.

This Privacy Policy explains how we collect, use, store, process, and protect personal data in accordance with the applicable laws of Kenya, including the Data Protection Act, 2019, and other relevant international privacy and data protection standards where applicable.

By accessing or using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect and process the following categories of information:

a.    Personal Information

  • Full name
  • Email address
  • Phone number
  • Company name
  • Job title/designation
  • Postal or physical address
  • Information submitted through contact forms or inquiries

b.    Technical Information

  • IP address
  • Browser type and version
  • Device information
  • Operating system
  • Website usage statistics
  • Cookies and tracking information

c.    Business Information

  • Project inquiries
  • Service requests
  • Partnership interests
  • Recruitment-related information

 

2. How We Use Your Information

We use the collected information for the following purposes:

  • Responding to inquiries and requests;
  • Providing products and services;
  • Managing customer and business relationships;
  • Improving website functionality and user experience;
  • Sending relevant updates, newsletters, or communications;
  • Recruitment and career application processing;
  • Legal, regulatory, and compliance obligations;
  • Protecting the security and integrity of our systems.

We process personal data lawfully, fairly, and transparently.

3. Legal Basis for Processing

Primano Global Limited processes personal data based on:

  • Consent provided by the user;
  • Performance of contractual obligations;
  • Compliance with legal and regulatory requirements;
  • Legitimate business interests;
  • Protection of vital interests.

4. Sharing of Information

We do not sell personal information to third parties.

However, we may share information with:

  • Authorized employees and representatives;
  • Service providers and technology partners;
  • Regulatory authorities where legally required;
  • Professional advisors, auditors, or legal consultants;
  • Business partners involved in service delivery.

All third parties handling personal information on our behalf are expected to maintain appropriate confidentiality and security standards.

5. Data Security

We implement reasonable administrative, technical, and organizational measures to protect personal data against:

  • Unauthorized access;
  • Loss or theft;
  • Misuse;
  • Disclosure;
  • Alteration or destruction.

While we strive to protect all personal information, no online platform or electronic transmission method can be guaranteed to be completely secure.

6. Data Retention

We retain personal information only for as long as necessary to:

  • Fulfill the purpose for which it was collected;
  • Meet legal and regulatory obligations;
  • Resolve disputes;
  • Enforce agreements and business requirements.

7. Your Rights Under the Kenya Data Protection Act, 2019

Subject to applicable law, individuals may have the right to:

  • Access their personal data;
  • Request correction of inaccurate information;
  • Withdraw consent where applicable;
  • Request deletion of personal data;
  • Object to processing under certain circumstances;
  • Request restriction of processing;
  • Lodge complaints with the Office of the Data Protection Commissioner (ODPC) Kenya.

Requests relating to personal data may be submitted through the contact details provided below.

8. International Data Transfers

As Primano Global Limited may operate across multiple jurisdictions and collaborate with international partners, personal data may occasionally be transferred or processed outside Kenya.

Where such transfers occur, we take reasonable steps to ensure appropriate safeguards and compliance with applicable data protection laws.

9. Third-Party Links

Our website may contain links to external websites or third-party platforms.

Primano Global Limited is not responsible for the privacy practices, content, or security of third-party websites.

Users are encouraged to review the privacy policies of such external websites before sharing personal information.

10. Children’s Privacy

Our website and services are not intentionally directed toward children under the age of 18.

We do not knowingly collect personal information from minors without appropriate consent.

11. Updates to This Privacy Policy

Primano Global Limited reserves the right to update or modify this Privacy Policy from time to time.

Any updates will be posted on this page with the revised effective date.

Users are encouraged to review this policy periodically.

Contact Information

For any questions, requests, or concerns relating to this Privacy Policy or the handling of personal data, please contact:

Primano Global Limited
Email: info@primanoglobal.com
Phone: +254-728647680
Address: 12th Floor, West Park Towers, Off. Muthithi Road, Mpesi Lane, Westlands, Nairobi